shipping & returns
SHIPPING
Please allow for up to 1-2 business days to process your order before it is picked up by the shipping carrier, although we always do our best to process the order on the same day the order was placed. We offer Free USPS First Class Shipping for all U.S. orders over $100, as well as expedited shipping through UPS. We do not charge any handling fees.
Domestic Orders:
Orders will be shipped via USPS First-Class Package Service with a typical delivery time between 2-5 business days.
Expedited and 1-Day Shipping options will also be available to choose from at checkout. We have negotiated discounted rates with our shipping providers to keep costs as low as possible for all customers requiring faster shipping options.
For our local, Colorado customers, a free PICK UP option is available. Pick up will be available same day or next day depending day and time of order placement. Pick up location is at the Alyth Active, 1224 Washington Ave #135A, Golden, CO 80401.
International Orders:
During checkout, international customers can choose the carrier and shipping service they would like to use, which will include an estimated delivery time based on the delivery address.
RETURNS
To process a return, please follow the follow instructions below:
1. Please email support@alythactive.com, reference your Order Number and reason for your return. Please notate which return shipping service you would like:
- Alyth emailed return label ($6 will be deducted from your refund)
- or Ship back yourself to Alyth Active 1224 Washington Ave #135A, Golden, CO 80401 using your preferred carrier.
2. Pack the items you're returning (in original packing if possible).
3. Attach label to the package and cover/remove any old shipping labels.
4. Send your package on its way to Colorful Colorado!
The fastest way to receive your exchange is to reorder your item(s) in the correct size(s) then follow the return instructions above for the item(s) you are replacing.